Marin utility eyes delay of smart water meter expansion
Marin Municipal Water District staff are recommending delaying a proposed expansion of “smart” water meters to all customers in order to address more urgent risks to the agency’s main software system. On Tuesday, staff and consultants told the district Board of Directors that attempting to simultaneously complete two of the district’s largest technological upgrades in decades may result in potential system failures. … For the past 23 years, the water district has used the same software system from the multinational company SAP to manage nearly all of the agency’s functions, including billing, water-use tracking, human resources, maintenance planning and customer relations.