Visalia residents underwater on bills can breathe easier
Nearly 14% of Visalia water users fell behind on their utility bills during the pandemic, but many of them will have at least a portion of that debt forgiven. California Water Service (Cal Water), which provides water service to nearly 45,000 homes and businesses in Visalia, received $20.8 million in relief for customers across its 23 service areas. The funding, which Cal Water advocated to help secure, is being administered through the State Water Resources Control Board and will enable the privately-owned utility to forgive past-due balances incurred by its customers between March 2020 and mid-June 2021.